These terms govern the use of our digital training and support services.
These terms of use apply to all training programs offered by wenssupportservices.com in the field of service and support in the digital environment. The subject matter is the provision of further training content aimed at developing practical skills.
Participation in the training requires prior registration and acceptance of these terms. The programs are aimed at professionals who wish to expand their competencies in the service and support area.
Participants undertake to use the provided training materials exclusively for their personal learning process. Passing on, reproducing, or commercially using the content is prohibited without express written permission.
The scope of the training programs is detailed in the respective course description before the start of the training. We strive for continuous availability of the digital content, but assume no liability for temporary outages due to maintenance work or technical faults.
Changes to the program schedule are reserved insofar as they serve the learning progress and do not lead to a significant restriction of the support service.
The content of the training programs is created with the utmost care. Liability for the correctness, completeness, or timeliness of the information provided is limited to intent and gross negligence. We assume no responsibility for damages arising from the use of the training content, unless they are based on a breach of essential contractual obligations.
Participation in the training is at your own risk. We point out that the skills learned can produce different results depending on individual application.
If a fee is charged for the training programs, the due amount must be paid before the start of the training. Payment is made exclusively via the payment methods specified on the website.
The processing of personal data is carried out in accordance with our privacy policy, which is available at policy.html. All data collected in the context of the training will be treated confidentially and not passed on to third parties.
Participants agree that their contact details may be used for administrative purposes in connection with the training.
We reserve the right to change these terms of use at any time with effect for the future. Participants will be informed of material changes by email. If the change is not objected to within four weeks, it is deemed accepted.
The current version of the terms can be viewed at terms.html.
If you have any questions about these terms of use, please contact our support at info@wenssupportservices.com or by phone at +49 241 761 5374. Our postal address is: Alwin-Engelmann-Ring 4.
Should individual provisions of these terms be invalid, the validity of the remaining provisions shall remain unaffected. The law of the Federal Republic of Germany applies.